Modalidad: siempre centrada en el participante
Metodologíia: Ingles comunicativo y conversacional
Contenido: desde Inglésbásico al avanzado

Company: Practicemed Solutions -- Customer care (Customer Service)
Main Operator -- Sep 2018 – Sep Venezuela
Main operator. Responsibilities: Receiving calls from patients of Sleep Well CPAP Services (SWCS) and redirect the patient to different departments of the company (Claims, Resupply, Clinicals, Sleep coach, Intake, Medical Records) depending on the needs of the patient. Schedule appointments for CPAP mask fitting and CPAP machine troubleshooting as well as reschedule initial set up appointment when needed.

Company: Practicemed Solutions -- Claims Department (Customer Service)
Account receivable analyst -- March 2018 - Sep Venezuela
Account receivable analyst. Responsibilities: submitting claims to insurance companies for services rendered to patients ofSleep Well CPAP Services (SWCS), following up cases where payment was not approved by insurance companies, writing and submitting letters of appeal for claims with payments that were not approved, posting payments made by insurance
companies to SWCS, check claims and sales orders that were stopped for different administrative causes.

Centro Venezolano Americano del Zulia (CEVAZ) -- Academic Department (Education)
Classroom Professor -- Sep 2016 – Mar Venezuela
Professor of English with a communicative approach. Responsibilities: Planning , organizing, implementing classes and evaluating the learning ching students (children, teenagers and adults) from level: 1 through 19. Including vocabulary , grammar , phonics , spelling in the 4 skills of reception and production of oral and written English language.

Dr. Rafael Belloso Chacín University -- Language Center
Classroom Professor (Education) -- Sep 2001 – Ago 2017
Venezuela
Professor of English with a communicative approach. Modality in classroom and on line Responsabilities: Planning , organizing, implementing classes and evaluating teaching students in levels : including vocabulary , grammar, phonics , spelling in the 4 skills of reception and production oral and written English language .